Shipping policy

Shipping Policy

At NutriJoy, we strive to ensure that your order is processed and shipped as quickly as possible. Below is a summary of our shipping process:

Processing Time:

  • All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.
  • If there are any delays in processing your order, we will notify you promptly.

Shipping Rates:

  • Shipping costs are calculated at checkout based on your location and the weight of your order.
  • We offer standard, expedited, and express shipping options.

Shipping Times:

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-3 business days.
  • Express Shipping: Typically arrives within 1 business day.

International Shipping:

  • We currently ship to the following countries: Canada, United states.
  • International shipping times vary, but most orders arrive within 7-14 business days. Customs may delay shipments, and customers are responsible for any import taxes or fees.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number to monitor the progress of your shipment.

Damaged or Lost Packages:

  • If your package is damaged or lost during transit, please contact us within 7 days of receiving your order. We will work with you to resolve the issue.

Shipping Restrictions:

  • We do not ship to P.O. boxes or APO/FPO addresses.

For any questions regarding shipping, feel free to contact us!